Our Privacy Policy

RANESCAPE recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: http://www.ranescapeinc.com. The Site is operated by RANESCAPE.

 

If you have questions or concerns regarding this statement, you may contact us by phone, web form, or by postal mail to:

 

RANESCAPE

PO Box 117

Westport, MA 02790

(800) 995-9703

 

Identifying Information. In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process a request, offer services, assist you with technical support issues or to follow up with you. Generally, RANESCAPE requests identifying information when you:

  • Place a request for a quote, consultation or lawn analysis.
  • Provide feedback to an online survey or tell us about an idea or suggestion.
  • Participate in a promotional offer.
  • Request a special service.

In these instances, RANESCAPE will ask for your name, address, email address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.

 

What RANESCAPE Will Do With Your Information

 

If you choose to give us personal information for any of the purposes above, this information is retained by RANESCAPE and will only be used by RANESCAPE to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.

 

What Others May Do With Your Information

 

RANESCAPE does not share, rent, or sell any personally identifying information provided through our site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time RANESCAPE may use agents or contractors who will have access to your personal information to perform services for RANESCAPE (such as DATABASE MAINTENANCE OR DELIVERIES), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for RANESCAPE. In addition, RANESCAPE may also share aggregate information about its customers and its web site visitors with business partners and other third parties. None of this information, however, will contain personal, identifying information about our users.

 

When purchasing services through our website, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.

 

Third Party Links

 

ranescapeinc.com does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave ranescapeinc.com, RANESCAPE cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.

 

Cookies

 

At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our site, and to give you better, more personalized service while on our website. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the site will not function if you refuse cookies. These areas of our website will have information posted about cookies, and when a cookie will be uploaded to your computer.

 

Children's Privacy Protection

 

RANESCAPE is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.

 

Credit Card Security

 

We know customers are concerned about credit card security. We use one of the worlds largest funds transfer agencies; PayPal. If you choose to use a PayPal account, your personal credit card information will not be shared with RANESCAPE. 

 

Contacting Us

 

If you have questions or concerns regarding this statement, you may contact us by phone, web form, or by postal mail to:

 

RANESCAPE

PO Box 117

Westport, MA 02790

(800) 995-9703