Frequently Asked Questions

If you do not see the answer to the question you are looking for, do not hesitate to contact us

 
     
 
 
 

 

Frequently Asked Questions

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  1. What are your normal business hours?
  2. I lost my payment envelop, where do I mail my payment?
  3. Do you provide weekend and evening consultations/estimates?
  4. I do not see the service I am looking for on your website, do you offer other services?
  5. Do you offer customer discounts?
  6. Are you a member of the Better Business Bureau (BBB)?
  7. Do you offer snow plowing?
  8. Do you accept credit cards?
  9. Do you offer organic programs?
  10. What if I have a problem with my lawn between fertilizer applications?
  11. How will I know when RANESCAPE will be making an application?

What are your normal business hours?

Our normal business hours are 8:00am to 6:00pm Monday through Friday.

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I lost my payment envelop, where do I mail my payment?

Please send payment to RANESCAPE PO BOX 50515 New Bedford, MA 02745.

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Do you provide weekend and evening consultations/estimates?

Yes. We understand that it is difficult for some customers to meet during normal business hours.

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I do not see the service I am looking for on your website, do you offer other services?

Contact us by either phone or email, we would love to discuss your specific needs in detail and answer any questions you might have.

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Do you offer customer discounts?

We offer several discount programs.  Some of our discounts include:

  • Pre payment discount: 5% discount for paying the complete season in advance

  • Referral discount: $25 deduction on the next application for referring a new customer.  The new customer will also receive a $25 discount on their next application.

  • Multi program discount: 10% discount for enrolling in two or more programs

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Do you offer snow plowing?

At this time, only for commercial accounts.

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Do you accept credit cards?

Yes. We accept online credit card payments through PayPal. Click here to pay your invoice online.

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What if I have a problem with my lawn between fertilizer applications?

Simply give us a call to schedule a FREE service call. We rely on our clients to call us if they spot a developing problem.

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How will I know when RANESCAPE will be making an application?

RANESCAPE always calls ahead before each application, unless we are instructed not to. In the event, we call and get an answering machine we will leave a message.

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